FAQ

you can custom the width and height of your door frame, just need input the your size , then choose a range to order, we will according to your provide to customize for you.

please make sure the size your door frame, we will customize width and height of the magnetic door according to the size you provide.

Check your size and compare it to our size chart, manual measurement may lead to 0.4-0.6inch errors is your acceptable range.

Yes. Metal, wood and marble, ceramic tiles door frame can be installed the screen door. It has stick-on Velcro strips as well as tacks for wood frames.

We have HOOP&LOOP Hasp in the bottom to prevent the screen blown open by wind, it would be inconvenience to open if it is designed to be capable sealed at the bottom, thanks.

Well, it depends on the size of your door. Generally speaking, we think you can use this on a sliding glass door frame for one side.

Usually that doesn't happen and we haven't received any complaints from customers about that. However, if there is a small amount of residue, you can easily remove it using alcohol.

I myself ordered the exact size and it fit perfectly but I'm sure if it's a little bit longer it should still work.

No there aren't any weights but the sides are fixed into the doorway, and there is a small sticky tab to hold the two sides in the middle

It comes with velcro that you attach around the door to hold it in place. This also allows you to take it down if you don’t want it up. Velcro holds really well. I’ve had other screens like this previously and the Velcro didn’t hold well and the screen would start to fall down. This hasn’t happened with this screen. Much better quality.

(From Customer): "I like it because I have dogs and it allows them to go in and out at will. I have a doggie door in my door but would need to have a special made screen to fix it exactly so the dogs can get through both doors. This was an easier and chreaper alternative."

(From Customer): "If your door opens in, this is perfect. It fits on the outside of the door frame. Most people's exterior doors open in, so you hang it on the outside of the frame. I guess if you have a sliding door, you can hang it on either side. But mine are on the exterior frame."

Yes. You can cancel your order within 2 hours of placing your order.

Please note that orders cancelled after 2 hours will be subject to a cancellation fee of 20% of the total amount of the order.

Custom time need 3-5days ,then we will arrange to send out, it will takes 7-10days arrive.

Never mind, you can contact our customer service email: seller@magzo.com to change the correct address.

You can enter the tracking number to check in this https://www.17track.net/en.